Please email us at catering@paul-singapore.com . We strive to reply your emails within 24hours during office hours between 9am-6pm.
Requests for cake wordings are subject to the available space and feasibility on the cake surface. Please indicate your request in the “Add Notes” section before checking out. Our team will contact you if we are unable to accommodate it.
In our worldwide effort to consciously better the environment, we do not provide disposable cutlery. However, if you would like to have the option of a plate, fork, knife and spoon, the full set is available at an additional $2 each under “Packaging Fee “.
As stated in our terms and conditions, once your order is placed and payment is completed online or in-store, our strict no-cancellation and no-refund policy applies. To ensure a seamless order and delivery experience, we recommend double-checking all inputs before checking out. Any order amendments made less than 2 working days in advance will be […]
An email confirmation will be sent on the day of your order to the email address provided during checkout, confirming the details of your order. Please ensure you check your spam or junk email folders. If you do not receive your order confirmation, contact us at catering@paul-singapore.com for assistance. For new customers, your_private_email@waitrr.com may appear […]
All orders and payments are only accepted online via the ORDER NOW tab or in-store. We do not accept cash on delivery or offer credit terms. Full payment must be made online using a credit card (VISA, Mastercard, American Express) or debit card as the final step of checkout. Orders are considered confirmed only after […]
You can place your order at any time of the day. However, as most of our items online are not sold over the counter and require pre-ordering, please place your orders at least 2 calendar days in advance, excluding the day of ordering.
Orders are placed and processed online through our website via www.paul-singapore.com Alternatively, please visit our retail stores @ the following locations and our friendly PAUL ambassadors will gladly assist you. If you would like to make payment at our retail stores, please make a direct purchase at the outlets.